Autoplay
Autocomplete
Previous Lesson
Complete and Continue
(English) Effective Debt Recovery and Legal Process by Dr. Steven Liew
Whatsapp Group Support
All members are required to complete this section before we add you in whatsapp group
20191108 Effective Debt Recovery and Legal Process by Dr. Steven Liew - Beginner to Intermediate Level
Training Materials
Training Templates
Topic 01: Burning Issues of Debt Recovery (53:10)
Topic 02: Strategies to Reduce Debts (65:50)
Topic 03: Profiling Your Debtors (7:54)
Topic 04: How to Deal with Different Type of Difficult Customers (9:06)
Topic 05: Negotiation Techniques (22:25)
Topic 06: Improve Telephone Skill (5:58)
Topic 07: Assessing Your Risk Factors) (5:27)
Topic 08: Ways to Detect Danger Signs (3:09)
Topic 09: Understanding Declining Payment Patterns (66:15)
20191115 Effective Debt Recovery and Legal Process - Advanced Level
Let's Recap (42:25)
Topic 10: Credit Evaluation and Monitoring (84:29)
Topic 11: Evaluate Recovery Techniques (34:55)
Topic 12: Case Studies (58:09)
Topic 13: Measuring Fiscal-Fitness (14:08)
Topic 14: Credit Rating Agencies (2:21)
Topic 15: Qualities of an Effective Collector (2:31)
Topic 16: Bankruptcy Bill 2016 (3:54)
Topic 17: Evaluation, SOP and Credit Manpower (10:45)
Topic 18: Review SOP (1:32)
Topic 17: Evaluation, SOP and Credit Manpower
Lesson content locked
If you're already enrolled,
you'll need to login
.
Enroll in Course to Unlock